For Kill Devil Hills water department customers,payments are accepted in the Finance Department in the main Town Hall office located at 102 Town Hall Drive (second floor, above the Police Department) on Monday through Friday, 8:00 a.m. to 5:00 p.m. To provide additional ease of transactions, the Town now accepts credit card payments, in person, for amounts up to $500. This is an additional service that we hope will take care of our customers’ needs.
Town water customers may also pay water bills online by visiting the Town’s website at www.kdhnc.com and select “Pay water bill online.” The online payment method costs $4.95 per transaction and has a $500 limit per transaction; however, the user can pay with multiple transactions. Additionally, the same service is available by calling 1-800-272-9829 and selecting jurisdiction code 4344.
If the public has questions or concerns with any water issue in Town, please call 252-480-4080. Water Plant technicians are available for after-hours service daily until midnight (including holidays) and can be reached at 252-480-4090.
Change of Address Form If your billing address is changing, use this form to make updates, which can ensure an easy transition to the new address.