Video on New Residential Water Meters

Water System Master Plan Capital Improvements Update - Water Meter Replacements 

At the April 9, 2012 meeting, the Board of Commissioners approved the Water System Master Plan Update prepared by GHD. This master plan included a capital improvement plan outlining and prioritizing needed repairs, replacements and upgrades.  

One of the components of the CIP was the replacement of aging water meters.  At the time of the study, over 80% of our water meters were greater than 15 years old.  The plan identified an approach to replace the oldest over a three-year period to allow the work to be done "in-house" and then enter a "maintenance phase" with a smaller number replaced each year over the subsequent ten-year period until all meters are renewed.  

Badger Water Meters that are being installed throughout Kill Devil Hills's residential customers.  

Public Services Staff has installed approximately 3,600 meters through this process with an additional 1,300 planned for installation this spring and summer.  These meters include radio read technology that allows the meters to be read from a laptop computer as you drive down the street.  This radio read technology has several advantages including: 

  • Meters report to a "finer" resolution of 10 gallons as opposed to our older meters reading 1,000 gallons.  This is important in detecting small leaks. 
  • The radio read technology stores usage data that can be used to identify a leak (defined as any continuous usage 10 gallons per hour for a 24-hour period.  
  • The radio read sends an alert or leak alarm to the laptop when read if a leak has been detected.  

Managed solution, such as computerized meter reading analytics provides proactive intelligence for optimal utility management – faster leak detection, revenue management, water conservation clarity and easier data collection.

Transmitter endpoint technology will increase water meter reading efficiency and transmit more information than ever before available on water leaks as low as 10-gallons per hour