Accessibility Statement

View the town's Nondiscrimination Policy Statement

A resolution adopting Title VI Policy for the Town Of Kill Devil Hills to prohibit discrimination in programs and services and in activities receiving federal financial assistance can be read here.

ADA Transition Plan

The Town of Kill Devil Hills strives to assure that town services and programs are accessible. A majority of the town facilities have been designed, built, and renovated to comply with federal and state accessibility code requirements. However, since some facilities may have barriers that could limit full accessibility, the town is developing an Americans with Disabilities Act (ADA) Transition Plan to enable the town to remove identified barriers.

The ADA Transition Plan will also establish precedence for future projects to ensure that the town buildings and facilities are equally accessible to all.

Notice

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the Town of Kill Devil Hills will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment: Town of Kill Devil Hills does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Modifications to Policies and Procedures: Town of Kill Devil Hills will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  

The ADA does not require the Town of Kill Devil Hills to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of Kill Devil Hills is not accessible to persons with disabilities should be directed to Charlene Allen, ADA Coordinator at 252-449-5300.

Grievances

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA").  It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Town of Kill Devil Hills.  The Town's Personnel Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:                                               

Charlene Allen, ADA Coordinator

P.O. Box 1719, Kill Devil Hills, NC, 27948

E-mail: charlene@kdhnc.com

Phone: 252-449-5300

Within 15 calendar days after receipt of the complaint, Charlene Allen or her designee will meet with the complainant to discuss the complaint and the possible resolutions.  Within 15 calendar days of the meeting, Charlene Allen or her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape.  The response will explain the position of the Town of Kill Devil Hills and offer options for substantive resolution of the complaint.

If the response by Charlene Allen or her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to Debora P. Diaz, Town Manager.

Within 15 calendar days after receipt of the appeal, the Town Manager will meet with the complainant to discuss the complaint and possible resolutions.   Within 15 calendar days after the meeting, the Town Manager or her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by Charlene Allen or her designee, appeals to the Town Manager, and responses from these two offices will be retained by the Town of Kill Devil Hills for at least three years.